Customer Reviews

See What Our Customers Are Saying

Mark and his team anticipated and were on top of all my needs in getting my loan. I had absolute confidence I was getting professional service and a very respectable deal. Mark and Nancy, you made the loan experience fun and as pain free as possible.
Daryl S
We had a great experience with Mark White and Nancy Ranger of Gem Mortgage. They stayed in touch and were very responsive when we had questions. They were easy to work with, and made the process go smoothly. I would definitely recommend them to family and friends.
Thomas M
It was very easy to find out all the information that you needed and they quickly return calls
Stephen C
Mark and associates were knowledgeable, efficient and friendly. Any questions I had were explained clearly in terms I understood. It was a pleasure doing business with Gem Mortage Thank you so much, Kathleen Wells
Kathleen W
Mark, Nancy and his team are wonderful to work with. They are always organized and we trust them. They are able to find the best rate available for refinancing. I would definitely recommend them to work with.
Theresa E
Mark and Nancy were awesome to work with. They kept me informed all along the loan process. They made me feel as if I was there only customer. In reality they are dealing with very high volume and many customers. If you need a loan, Mark is the man!
Kerriee H
Thanks for all your help, Mark and Nancy! Record low rates and record closing time (22 days!), we couldn't ask for much more. We were very happy with our experience!
Thomas F
Very thorough, clear communication and follow through made the process easy.
Jamie K
The entire process was efficient and easy.
Courtney V
I have the utmost trust working with Mark White. Having worked with Mark in the past regarding multiple refinances and obtaining mortgages on new housing, I’ve always found him to be courteous and extremely helpful. He and his office personnel have always made themselves available to answer any concerns or questions that arise during the process of obtaining finanancing. I will continue to recommend Mark to friends and family interested in mortgage transactions. Thanks Mark!!!
Timothy L
We really appreciated the advise Mark have us when it came to down payment amount, type of loan, etc. Mark went above and beyond to help us get our home and we will be forever grateful!!
Nicole S
Thanks for such a great experience!
Dawn R
Mark has been handling my real estate loans for over 20 years. He and Nancy, his assistant, plus his entire staff are very knowledgeable, professional, pleasant and efficient. I had applied for a loan with another company, it turned out to be a horrible experience. I contacted Mark and he was able to get me a loan, in time to close escrow, at a very favorable loan rate and with limited costs or fees.
Cynthia M
All our questions were addressed in a "user friendly" way so we could understand what we were signing. We felt the attention to our re-fi was handled in a timely fashion without too many delays, and we were kept abreast of what was going on with the process thru communication with Nancy. The only part we didn't understand was when we were going to know what bank was going to handle it in the end, but more will be revealed. Thank you for your service. Nice meeting you and your staff.
Carole C
Professionalism with a friendly attitude. They took care of everything.
James C
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